Coronavirus Information for businesses and employees
Page updated on 28th May
This page has been created to keep BID levy payers and other businesses in Truro fully informed with the latest advice and information. Truro BID recognise this is a challenging time for businesses and we want to support you how we can.
Reopening of Truro
The Prime Minister has confirmed non-essential retail will be able to re-open on 15th June, providing they meet COVID-19 secure guidelines. Please see our Reopening of non-essential retail page for details.
Truro Reopening Plan - We've been working with Truro City Council and Visit Truro on a plan to outline how we move forward once Truro City Centre starts to reopen. This has involved sharing our thoughts with Cornwall Council who are responsible for most of Truro’s highway. Our current thinking is detailed in the Truro Reopening document (published 18 May) which will be updated once we have further conversations with Cornwall Council.
For social distancing guidance for retailers see our page which provides guidance from The British Retail Consortium.
Visit the Government's Coronavirus Business Support webpages which host up to date details of the COVID-19 business support schemes. You may also find the Government's Business Support website helpful which includes additional resources, FAQ and bulletins.
Grants and financial help
Most of the Small Business Grants available to those in retail, hospitality and leisure have now been handed out by Cornwall Council. Truro BID currently consists of two part time workers as the BID Manager has been unwell and is due back in July. During April we contacted many BID levy payers by phone and then by email to see how they are doing and check if they’ve received a small business grant. If you think you're entitled are have not received information contact Cornwall Council on 0300 1234 171.
The Government released guidance on how to apply for a Bounce Back Loan scheme which launched on 4 May 2020. The scheme will help small and medium-sized businesses to borrow between £2,000 and £50,000. The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first 12 months
If you're self-employed or a member of a partnership and have been adversely affected by coronavirus (COVID-19) find out if you can use the Government scheme to claim a grant.
Details of the discretionary business support fund - which the self-employed can now apply are here.
Please complete a short online survey, which applies to all businesses and organisations in Cornwall and the Isles of Scilly about how the coronavirus pandemic may be impacting on your business. The Cornwall & Isles of Scilly Growth and Skills Hub is working with Cornwall Council, the Cornwall and Isles of Scilly Local Enterprise Partnership, and the Cornwall Chamber of Commerce and the Federation of Small Businesses to capture the information. Survey results will be shared with the Government to help inform current and future COVID-19 business support measures.
The #raisethebar campaign is calling on the Government to increase the threshold from £51,000 to £150,000 to allow more businesses to access the £25,000 small business grant. Show your support and help more retail, leisure and hospitality businesses survive through coronavirus by signing the petition to the Government.
Email: firstname.lastname@example.org regarding other aspects affecting your business during the coronavirus pandemic.
Coronavirus Job Retention Scheme: Find the latest on the Coronavirus Job Retention Scheme.
Protection for Commercial Tenants: the Coronavirus Bill will include a measure preventing landlords evicting commercial tenants who are unable to pay their rent which will help support businesses see media release from March
Please find below a guide to the other current information available:
The Cornwall & Isles of Scilly Growth and Skills Hub have a summary of support for businesses. If you need help to understand what support is available to you call them on 01209 708660. If you are unable to get through leave a message or email them on email@example.com and they will get back to you.
HMRC Covid-19 Helpline: If you run a business or are self-employed and are concerned about paying your tax due to coronavirus, you can call a new helpline number 0800 024 1222 which has been set up in addition to the other HMRC phone contact number.
FSB Advice to Small Businesses: advice and guidance on reducing risks of disruption from the COVID-19 virus to you and your business and other funding options.
Business Interruption Load Scheme: details on how to apply for the business interruption loan scheme. This will temporarily replace the Enterprise Finance Guarantee (EFG); with details being made available over the coming days.
ACAS Advice to Employers and Employees: practical HR advice and a simple step guide on how to protect the health and safety of staff.Local businesses can request to join the Private Support Group for businesses in Truro on Facebook as a response to Covid-19.
We encourage Truro Businesses to follow Visit Cornwall B2B on Twitter for updated tourism industry news and the effect of Covid 19. Details for Visit Cornwall Members will also be posted on the Visit Cornwall webpage. There are also details aimed at Visit Cornwall Members on the Visit Cornwall webpage.
Law firm Stephens Scown have set up a Covid-19 Insights Hub which is regularly being updated and maybe of help to businesses in the city.
Cornwall Council have set up a new service 'The People Hub' to help individual with support and advice on employment, training and skills. Residents can call the phoneline on: 0333 0150699. Lines open 10am - 5pm Monday to Friday, with an out of hours messagine service outside of those time.
The Government has also provided advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.