Truro BID

Coronavirus Information for businesses and employees 

Stay Covid Alert Posters for Businesses

Cornwall Council have designed a series of posters for businesses to use following Covid restrictions being lifted. There are versions for different sectors e.g.retailworkplace and hospitality, and a general thank you poster. To download all posters see their webpage.

Road Closures to Support Covid-19 restrictions

The Truro Partnership (Truro City Council, Visit Truro and Truro BID), along with Cornwall Council, implemented temporary road closures to support social distancing when Truro reopened after lockdown 1.0, 2.0 and 3.0. This was to provide the best experience for the customer, and with Truro’s main shopping streets traffic-free at peak times give 'Space to Shop'.

For details on the traffic reduction trial scheme from Monday 19 July when covid-19 restrictions were relaxed see the Healthy Streets page

Business Support Grants

At the start of Lockdown 3.0 the Chancellor announced that businesses in the retail, hospitality and leisure sectors are to receive a one-off grant worth up to £9,000. We've been signposting businesses to all grant information via Facebook, in our weekly e-newsletter, as well as answering queries. Up to date information, see Cornwall Council's webpage: http://www.cornwall.gov.uk/businesssupportgrant

Our other activities during Lockdown 3.0 and the reopening phase from April to July include:

Business Support

  • Responding to queries and signposting businesses to information about business support grants.
  • Directing businesses to free webinars to help businesses operate safely during COVID-19 organised by Cornwall Council's Business Regulatory Support service. 
  • Continuing to represent the interest of the business community via the Truro Towns Fund.

Marketing

  • Continuing to work with Visit Truro to promote businesses trading during lockdown 3.0, as well as using our public facing social media sites to promote those businesses (Truro Supersavers and Truro Trend).
  • Signposting Independent Businesses to Pirate FM's webpage Its My Local Market which promotes Cornwall's independent businesses trading online.
  • Investigating a Gift Card scheme for Truro that it would lock money in locally as it could only be used in Truro businesses that participate. To find out more email: lindsey.craik@trurobid.co.uk.
  • Responding to media queries.
  • Marketing Truro via the events listed below with both advertising and by achieving media coverage from our press releases.
  • Working with Visit Truro to promote the city to both residents and visitors, including contributing financially to printed marketing activity to promote the city. 

Events 

  • Starting to plan Christmas by working with Visit Truro and Truro City Council and asking businesses their views via a survey.
  • Planning and delivering a series of Truro Antiques and Collectables Markets from June to October.
  • Initiating and supporting Duchy Fairs to bring their The Cornwall Shop Small Market to Truro from June to October.
  • Planning and delivering Children’s Day on Saturday 26 June. 
  • Bringing the Totally Locally Fiver Fest to Truro from 12 - 26 June. 
  • Looking at options to enhance the Christmas Lights offer for the City Centre in 2021 having successfully secured Accelerated Capital funding from the Truro Towns Fund.
  • Arranged for and funded a footfall counter so we can measure Truro's footfall and the success of events.
  • Working with Truro City Council on events in Truro for the Tour of Britain planned for 5 September. 
  • Attending Cultural Compact meetings. Truro has set up a Cultural Compact called Tyller A Nerth, to support the cultural experiences of people in Truro. Along with other local organisations, including the City Council and Cornwall Council, we are part of Tyller A Nerth. We have been working together to see how some of our existing projects and events can be complemented by Tyller A Nerth activities

Environment

  • Taking part in Truro Safe virtual meetings to represent the Shopwatch Group and specifically businesses open during Lockdown.
  • Representing businesses at Truro Safe meetings. Note: Shopwatch will be reinstated once Truro reopens with the next meeting held virtually on Tuesday 4 May, 10am. To attend email: sian.knights@trurobid.co.uk.
  • Launched the Disc online crime reporting system that enables participating businesses to ‘self-manage’ low-level crime and ASB.
  • Along with Truro City Council requesting more support to address Anti-Social Behaviour. As a result, Truro will have an extra Cornwall Council Anti-social Behaviour (ASB) Officer from August.
  • Installing colourful, rainbow bunting in the city centre which will be up until October.
  • Liaising with letting agents about opportunities to wrap empty premises.
  • Representing the views of businesses and being part of the working group leading the Healthy Streets trial scheme

Operations

  • As part of the Truro Partnership (with the City Council and Visit Truro) reinstating the temporary road closures and refreshing the existing social distancing signage in the city centre. 
  • Liaising with businesses to provide floor markings on the public realm to support social distancing and queuing for Truro's reopening. 

We've been supporting businesses and the wider economic recovery of Truro since Lockdown 1.0. For details see our specific pages: