Truro BID

Shopwatch

The BID team are continuing to lead on the Shopwatch initiative which supports retailers in the City to work together to address anti-social behaviour and crime affecting Truro's businesses. These meetings are also a great forum for businesses to communicate about any other city centre related topics.

All Truro businesses are welcome to attend the monthly meeting which usually takes place at 10am on the 1st Tuesday of each month in Truro Library, Pydar Street, upstairs in the Truro BID office. To attend a Shopwatch meeting contact: sian.knights@trurobid.co.uk

If you attend the Shopwatch meeting - please adhere to the Shopwatch Code of Conduct.

Disc & Reporting

In June 2021, we launched a new system, called DISC, in an effort to help reduce anti-social behaviour (ASB) and low-level crime. DISC is an online crime reporting system that will enable participating businesses, to ‘self-manage’ low-level crime and ASB. 

The DISC scheme enables partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently to deliver a better communication network to support the business community.

The DISC system also directly reports crime to Devon & Cornwall Police so please report all incidents that have caused you a concern via DISC when there's not an expected need for a reply as the activity has already happened. It's important that all incidents are reported as evidence could lead to more policing in future.

If you witness or are involved in an incident when you feel an immediate threat or the crime is still happening call 999 rather than report via DISC.

If you need a response from the police, please report via the webchat function on the Devon and Cornwall Police website which is: https://chat.devon-cornwall.police.uk/landing.php You can also report by emailing: 101@dc.police.uk. This method also generates a log number that can be recorded for future. 

Email sian.knights@trurobid.co.uk to attend shopwatch or to sign up to DISC.