Truro BID


The BID team are continuing to lead on the Shopwatch initiative which supports retailers in the City to work together to address anti-social behaviour and crime affecting Truro's businesses. These meetings are also a great forum for businesses to communicate about any other city centre related topics.

All Truro businesses are welcome to attend this monthly meeting which usually takes place at 10am on the 1st Tuesday of each month in Truro Library, Pydar Street, upstairs in the Truro BID office. These meetings are consistently well attended by the business community, with up to 30 business representatives each month. To attend a Shopwatch meeting contact:

If you attend the Shopwatch meeting - please adhere to the Shopwatch Code of Conduct.


In June 2021, we launched a new system, called DISC, in an effort to help reduce anti-social behaviour (ASB) and low-level crime, and make the city a better place.

DISC is an online crime reporting system that will enable participating businesses, via the DISC App and Desktop, to ‘self-manage’ low-level crime and ASB.

Truro businesses in the Shopwatch group already share local knowledge about ASB and low-level crime. The DISC scheme will enable partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently to deliver a better communication network to support the business community.

It is hoped that in the near future the DISC data will also be directly shared with Devon and Cornwall Police. In the meantime, businesses still need to report information on DISC and also to the police.

The number of reports going to the police is evidence that could lead to more policing in future and the most responsive, instant method is to report via the webchat function on the Devon and Cornwall Police website which is: This method also generates a log number that can be recorded for future. You can also report by emailing: