Truro BID


The BID team are continuing to lead on the Shopwatch initiative which supports retailers in the City to work together to address anti-social behaviour and crime affecting Truro's businesses. These meetings are also a great forum for businesses to communicate about any other city centre related topics.

All Truro businesses are welcome to attend the monthly meeting which usually takes place at 10am on the 1st Tuesday of each month in Truro Library, Pydar Street, upstairs in the Truro BID office. To attend a Shopwatch meeting contact:

If you attend the Shopwatch meeting - please adhere to the Shopwatch Code of Conduct.

Disc & Reporting

In June 2021, we launched DISC to help reduce anti-social behaviour (ASB) and low-level crime. DISC is an online crime reporting system for businesses and organisations. The scheme enables partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently to deliver a better communication network to support the business community.

The DISC system also directly reports crime to Devon & Cornwall Police. Please use DISC for all incidents that have caused you a concern or when the incident has already happened. Reports take a few days to be viewed by the Police, however if you complete a DISC report for a non-urgent matter this replace the need to telephone 101. 

If you witness or are involved in an incident when you feel an immediate threat or the crime is still happening call 999 rather than report via DISC.

If you need a response from the police, please report via the webchat function on the Devon and Cornwall Police website which is: You can also report by emailing: This method also generates a log number that can be recorded for future. 

Email to attend shopwatch or to sign up to DISC.