Truro BID

Shop Watch in Truro

We are continuing to lead on the Shop Watch initiative which supports retailers in the City to work together to address anti-social behaviour and crime affecting Truro's businesses. These meetings are also a great forum for businesses to communicate about any other city centre related topics.

All Truro businesses are welcome to attend the monthly meeting which usually take place at 10am on the 1st Tuesday of each month in Truro Library, Pydar Street, upstairs in the Truro BID office. For queries about the meetings contact:

If you attend the Shop Watch meeting - please adhere to the Shop Watch Code of Conduct.

Businesses may also find the Theft From Shops information leaflet from the National Business Crime Centre useful. 

DISC & Reporting Crime in Truro

In June 2021 we launched the DISC online crime reporting system for businesses and organisations to help reduce anti-social behaviour (ASB) and low-level crime. 

The scheme enables partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shop Watch more efficiently and deliver a better communication network to support the business community.

The DISC online reporting system should be used for all incidents that have caused you a concern or when the incident has already happened as the reports take a few days to be viewed by the Police. 

Please continue to ensure that you include all the details via DISC. E.g., a good description of the offender, and if the incident is theft a description and value of the item so there is a better chance of the theft report being crimed. 

If you witness or are involved in an incident where you feel an immediate threat or the crime is still happening contact Devon and Cornwall Police by:
• Telephoning to 999
• Or via the website:
If you complete a DISC report for a non-urgent matter this replaces the need to telephone 101. To sign up to DISC email:
As well as DISC we have provided the city with a security resource, for more details see the Truro Rangers webpage