Shop Watch in Truro

We are continuing to lead on the Shop Watch initiative which supports retailers in the City to work together to address anti-social behaviour and crime affecting Truro's businesses. These meetings are also a great forum for businesses to communicate about any other city centre related topics.

All Truro businesses are welcome to attend the monthly meeting which usually take place at 10am on the 1st Tuesday of each month in at Training Room 4a, Pydar House, Pydar St, TR1 1XU. For queries about the meetings contact: alun.jones@trurobid.co.uk.

If you attend the Shop Watch meeting - please adhere to the Shop Watch Code of Conduct.

Businesses may also find the Theft From Shops information leaflet from the National Business Crime Centre useful.

Reporting Tool

Crime Reporting Tool

In June 2021 we launched the DISC online crime reporting system for businesses and organisations to help reduce anti-social behaviour (ASB) and low-level crime.

The scheme enabled partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently and deliver a better communication network to support the business community. We used this online reporting tool until the end of March 2026.

Since April 2026 we have switched to an alternative called UKPAC (UK Partners Against Crime). Devon and Cornwall Police are supporting this move as UKPAC is more aligned with the internal Police Crime Systems and therefore easier for the police to retrieve evidence. Hopefully the end result will be more prosecutions of high street crime. If you haven’t received a welcome email from UKPAC/Centrysis, this may indicate that you weren’t live on the DISC reporting system at the end of March.

Truro businesses, to be invited to join UKPAC, email alun.jones@trurobid.co.uk with your name and email address. For more information see the UKPAC website.

As well as online reporting tools, we have provided the city with a security resource, for more details see the Truro Rangers webpage.