It's really important that everyone reports ALL crime and anti-social behaviour via the correct methods detailed below. Without the reports we will struggle to convince our partners (such as the police) that more resource is required on the street, and if there's no crime report, no action will be taken. 

 

Crime Reporting Tool

In June 2021 we launched the DISC online crime reporting system for businesses and organisations to help reduce anti-social behaviour (ASB) and low-level crime. 

The scheme enabled partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently and deliver a better communication network to support the business community. We used this online reporting tool until the end of March 2026.

Following our work with UK Partners Against Crime (UKPAC), now use the SentrySIS digital platform. UKPAC is a crime reduction cooperative that uses the SentrySIS digital platform as its core operating technology for crime reporting, intelligence sharing, and offender tracking. 

The SentrySIS reporting tool is more aligned with the internal Police Crime Systems and therefore easier for the police to retrieve evidence. Hopefully, the result will be more prosecutions of high street crime.

Truro businesses, if you were registered and active on DISC, you should have received a welcome email from Sentrysis. Please activate this so that you can join. If you haven't recieved a welcome email from Sentrysis, please email Truro BID at alun.jones@trurobid.co.uk with your name and email address. For more information see the UKPAC website.