A reminder that Truro businesses and organisations should report all crimes and incidents (including anti-social behaviour) to Devon and Cornwall Police, either: 

• at the time via 999 or 101 or
• report via: https://www.devon-cornwall.police.uk or
• via the SentrySIS Crime Reporting Tool

Crime Reporting Tool

Since April 2026 we have been using the SentrySIS platform through UK Partners Against Crime (UKPAC). SentrySIS supports crime reporting, intelligence sharing and offender tracking, and is better aligned with police systems, making it easier to retrieve evidence and helping improve prosecutions for high street crime.

We encourage all Truro City Centre businesses to sign up and use SentrySIS. To do so, email UKPAC at devonandcornwall.crimehub@uk-pac.com with your first name, surname, business and email address.

Thank you to all businesses already using SentrySIS. For more info about UKPAC, see https://uk-pac.com/ 

As well as online reporting tools, we have provided the city with a security resource, for more details see the Truro Rangers webpage. 

Please note contacting the Truro Rangers, Truro BID or posting on social media doesn't replace reporting. Rangers can attend where appropriate, but they will not report to the police on your behalf.

Prior to Sentrysis, in June 2021 we launched the DISC online crime reporting system for businesses and organisations to help reduce anti-social behaviour (ASB) and low-level crime. 

The scheme enabled partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently and deliver a better communication network to support the business community.