It's really important that everyone reports ALL crime and anti-social behaviour via the correct methods detailed below. Without the reports we will struggle to convince our partners (such as the police) that more resource is required on the street, and if there's no crime report, no action will be taken. 

 

Reporting Tool

In June 2021 we launched the DISC online crime reporting system for businesses and organisations to help reduce anti-social behaviour (ASB) and low-level crime. 

The scheme enabled partners (Cornwall Council, Devon & Cornwall Police) to work with Truro Shopwatch more efficiently and deliver a better communication network to support the business community. We used this online reporting tool until the end of March 2026.

We will now be switching to an alternative called UKPAC (UK Partners Against Crime). Devon and Cornwall Police are supporting this move as UKPAC is more aligned with the internal Police Crime Systems and therefore easier for the police to retrieve evidence. Hopefully the end result will be more prosecutions of high street crime. If you haven’t received a welcome email from UKPAC/Centrysis, this may indicate that you weren’t live on the DISC reporting system at the end of March.