Truro BID

Truro Safe

Truro BID are a key partner in the Truro Safe partnership which formed in 2013. Truro Safe was originally focused on evening and night time economy issues. However, due to changes with priorities for the city the partnership has adapted to address all community safety concerns including homelessness, street drinking, anti-social behaviour and supporting vulnerable individuals.

Truro Safe works in partnership to reduce crime and disorder. The Partnership is made up of licensed traders, taxi operators, the Police, Truro City Council, Cornwall Council, Cornwall Fire, Rescue and Community Safety (CFRCS) Service, Safer Cornwall, Truro BID and the Saturday night support agencies; Truro Street Pastors and the Street Marshals (at seasonal times).

The partnership meets regularly throughout the year to review activities, plan resources and consider other matters in the City. For more details see the Truro Safe webpages on Safer Cornwall.

Different issues, the same streets campaign

In 2017 we produced an information leaflet, aimed at local businesses, residents and visitors, which sets out some of the key issues related to street drinking, begging and rough sleeping in Truro.

It gives details of the organisations that are providing support, and contacts if people have any local concerns and how people can help. The leaflet was coordinated by Cornwall Council’s Localism Team and produced on behalf of Truro Safe and has been funded by the BID. If you would like some leaflets for your business, please call the BID team on 01872 273999

Truro Safe Donation Box Scheme

We also implemented a Truro Safe donation box scheme and the money collected goes to St Petrocs who use it to help the homeless in Truro. The Truro Safe donation boxes are located in: Co-Op, Quintessential, Waterstones, Wetherspoons, Tesco, Superdry, Warrens (High Cross), Natwest bank, Sole Plaice Fish & Chip shop and CeX Truro. If your business would like to host a donation box, then please email Sian.  

Useful information on reporting

  • We introduced the DISC online reporting system for businesses to report low level crime, such as some incidents of anti-social behaviour. DISC should be used for all incidents that have caused you a concern or when the incident has already happened. Reports take a few days to be viewed by the Police, however if you complete a DISC report for a non-urgent matter this replace the need to telephone 101. To sign up to DISC please email: sian.knights@trurobid.co.uk
  • If you witness or are involved in an incident where you feel an immediate threat or the crime is still happening, please call 999 rather than report via DISC.
  • If you see someone sleeping rough contact Streetlink via www.streetlink.org.uk or on: 0300 500 0914
  • For waste, rubbish and litter matter: 0300 1234 141 or email refuseandrecycling@cornwall.gov.uk