Truro BID

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Call the BID team: 01872 273999

Truro Safe

Truro BID are a key partner in the Truro Safe scheme. Formed in 2013, the Truro Safe Partnership was set up to respond to the need to improve safety in the evening and at night time within the city. 

The Partnership is made up of licensed traders, taxi operators, the Police, Truro City Council, Cornwall Council, Cornwall Fire, Rescue and Community Safety (CFRCS) Service, Safer Cornwall, Truro BID and the Saturday night support agencies; Truro Street Pastors, Cornwall Resus and the Street Marshals.

Funding currently comes from a number of sources including the Cornwall Community Foundation, Cornwall Councillors grants, Truro City Council and Truro BID.

The wider Truro Safe partnership meets regularly throughout the year to review activities, plan resources for busy times of year such as Christmas and New Year and consider other matters in the City.

The Truro Street Pastors and the Cornwall Resus team, together with representatives of the Special Constabulary, provide a general presence on the street. This helps to ease the pressure on all the emergency services on the busiest evening of the week, allowing them to respond more quickly to incidents in other locations.

April Update 2018 - Truro Safe receives funding to continue to improve community safety

Truro Safe has been recognised by the Safer Cornwall Partnership for its work in improving community safety in the city and is to receive funding from the Police and Crime Commissioner Alison Hernandez.

Along with nine other ‘Safer Towns’ in Cornwall, Truro Safe will receive £5,000 so it can continue working in partnership to reduce crime and anti-social behaviour locally. 

To celebrate its achievements to date, the partnership came together in Truro to raise awareness of the Safer Towns launch this month and to show the community that Truro’s partner agencies are committed to tackling local issues. They talked to local businesses about their work, gave them a chance to voice their concerns and encouraged them to report by handing out the ‘Different Issues, The Same Streets’ leaflet which has contact details for reporting.

The Truro Safe partners welcomed the support and recognition from the Police and Crime Commissioner. Alun Jones, Truro BID Manager and Truro Safe partner explained that: “Since forming, Truro Safe has been responding well to the different issues on the streets. The work of the Truro Street Pastors and Street Marshals alongside Police and Special Constables ensures that anyone out in the city center on a Saturday night who finds themselves in a vulnerable position will be looked after.”

Other work of the Truro Safe partnership has included launching donation points across the city making it easy for people to donate money to the charities who are supporting vulnerable individuals most in need on Truro’s streets.

There are currently ten donation boxes being hosted by businesses in the city. These include Tesco (Garras Wharf), CeX in River Street, Try Dowr Wetherspoon on Lemon Quay, Bone China in Castle Street, NatWest in St. Nicholas Street, Superdry, Sole Plaice in Pydar Street, Truro Methodist Church at Union Place.

Local businesses and venues who wish to host a donation box or would like to receive the 'Same Isssues, Different Streets' leaflet should get in touch with the BID by emailing

For more information about Safer Cornwall visit 

February Update 2018 - 31% drop in rough sleepers

Following January’s announcement of additional funding the Truro Safe scheme, it has also recently been announced that Cornwall is bucking the national trend with a decreased report of rough sleepers. Official estimates show that whilst Cornwall still has a relatively high number of rough sleepers, 68 individuals were reported as rough sleeping compared to 99 reported the previous year, this represents a 31% drop while the rest of the UK reports a 16% increase on last year.

These results suggest that the support services are working to create a positive impact for change in Cornwall, of which the Truro Safe initiative plays a part.

Further to this, below is a brief summary of the Truro Street Pastors activities for 2017.

26 First Aid incidents (for the last quarter of 2017) of which only 5 occured in December despite the larger number of shifts - so Christmas this year was no more busy from an incident standpoint than any  other part of the year. Of these 26 incidents two required A&E.

During 2017 The Street pastors provided:

  • Emotional support for 190 people
  • First aid support for 81 people
  • Helped 14 people to find friends of find safety
  • Assisted 18 people to find transport home 

Different issues, the same streets campaign

We have produced an information leaflet, mainly aimed at local businesses and visitors, which sets out some of the key issues in relation to street drinking, begging and rough sleeping in Truro.

It provides information on the issues that are visible on the streets, the organisations that are providing support, key contacts should people have any local concerns and also how people can help.

The leaflet was coordinated by Cornwall Council’s Localism Team and produced on behalf of Truro Safe and has been funded by the BID.

View leaflet If you would like some leaflets for your business, please call the BID team on 01872 273999

The BID have also implemented a donation box scheme, allowing a facility for those who wish to donate to the cause a function whereby the funds are directly positively helping those who need it.

Donation boxes are located in: Truro Methodist Church, Wetherspoons, Tesco, Superdry, Warrens (High Cross), Visit Truro, Natwest bank and Sole Plaice Fish & Chip shop, Bone China and CeX Truro

City centre police cover

The Truro BID are exploring opportunities to increase the level of police cover in the city centre. An initial trial will be undertaken to measure the effectiveness with a view to increasing the level cover in the late afternoons and Saturdays throughout the year. This project is designed to tackle anti-social behaviour issues and to provide a safer environment for visitors and employees.

Useful information:

ANTI-SOCIAL BEHAVIOUR: Call 101 or email


WASTE, RUBBISH AND LITTER: 0300 1234 141 or email